Experience was nothing short of sensational

Elders Mackay, and in particular Sally Richards has produced an outstanding result for our family! What can I say our house was under contract in 12 hours of being professionally presented online. It is results like this that make Agencies stand out from the pack. This not only enabled my family the opportunity to move forward with our plans but also saved highlights the thousands of dollars saved on advertising, regular open houses, scheduled appointments and the list goes on. Sally gave us the most pleasurable sales experience we have encountered to date. All too often we hear about the bad experiences and we forget to tell everyone about the great ones!

This experience highlighted to us the knowledge and professionalism that Sally in-stills in her team. From the very efficient girls on the front desk to her team of sales professionals, the experience was nothing short of “sensational”.

All we can say is if you want results there is only one place to go Elders Mackay! 

Yours Sincerely
Kim and Chris Read

Thank you Nicki Tate

Hi Nicki,
Just wanted to thank you for all the extra things you did to make sure we were happy with our new home and with selling Cook Drive.
Thank you for following up all our queries and liasing with the Robert & Maria as well as Ivy & Shaun.
I had forgotten how stressful buying and selling can be but you were able to make sure repairs were carried out and of course sort out the last minute clean up!
Thank you.
It worked really well to have you sell Cook Drive as well as look after the purchase of Salvina Court.
We know you worked hard to make it all happen (even a night time phone call back!)
We will recommend yourself and Elders to anyone we know who will be selling their house as we were really happy with your caring attitude and attention to detail.
Also your office staff deserve a big thank you as they were always helpful with any enquires or requests I made. As the front line / first contact people they have a pleasant phone manner and are assets to the company. Please let them know they are doing a great job.
Thank you also for the gifts. The flowers are lovely (my type of flowers) and my daughter Kassie was very impressed with the food basket which is mostly all eaten. It added to our first night celebration in the new house! She thought that was a great gift, given that when you are moving, food is the last thing to be organised.
I have also emailed this note to Sally because I want her to know you did a great job and she is fortunate to have you working for her.

Thanks again.
Julie & Noel Clarke

Couldnt Imagine a Better Real Estate Agent to Deal With - Nicki Tate

This Testimonial is in regards to the service and performance of Nicki Tate from Elders Real Estate Mackay.
My family and I were in need of a larger home, our first home, as we simply out grown where we had been renting for the last 5 years. It was time to bite the bullet and join the “first home buyers club”.
Our experience with Nicki Tate was an easy one and a choice I wouldn’t hesitate in making again in the future! Nicki is professional, informed and most importantly approachable, and having her work for us and to secure us this property was a smooth ride during what can be a stressful time.
Nicki is a consummate professional. She knows the business, the area and actually takes the time to listen to what “you want”. She gives generously of her time, and herself. Nicki made countless emails and phone calls to us with no question going un-answered. She represents her industry extremely well. She is smart. She has a wonderful engaging style and manner. The staff at Elders are cut from the same cloth...all are warm and supportive.

I can’t imagine a better real estate agent to deal with. I do imagine that all clients who work with her recommend her to others...placing her surely at the very top of the "Most Referred" list.
Therefore my husband and I are a SOLD and a huge fan of Nicki and cannot refer her enough to whoever will listen. You will be sorry if you don’t give her a go and when you do see the light, you’ll honestly wonder why you didn’t go looking for her sooner. No-one else compares and we would know, due to many bad experiences with other agents, trying to buy our first home.

Jo & Ash Edwards
Proud FIRST HOME OWNERS

Nothing is too much trouble for Rebecca!

My husband, John, and I have rental properties in Mackay, Queensland. John’s work requires that we spend many months each year, sometimes a full year, in various South East Asian countries. Therefore we need efficient, reliable assistance with our properties.
We found just the person for this in Rebecca Sullivan at Elders Rentals, Mackay! Nothing is too much trouble for Rebecca. She is pro-active, cheerful, efficient and professional. Rebecca’s record with us includes:-
• Swiftly procuring tenants for a new property
• Screening applicants very well, culminating in securing suitable tenants, both long and short term
• Begins seeking new tenants or re-signing existing tenants well before leases expire
• Securing both Corporate tenants for high-rise apartments and families for houses
• Attends promptly to tenant requests for repairs etc
• Follows up tradesmen to ensure work is completed in a timely fashion – thereby keeping both tenant and landlord happy! Very important to both parties
• Undertakes regular and timely inspections of our properties and provides informative and suitably written reports
• Keeps in touch with the market and gives sound advice with regard to rental prices
• Is available almost at all times to take phone calls & SMS messages
• Responds with same day replies to messages and emails – very rare today in our experiences with many businesses both in Australia and elsewhere!
• If Rebecca says she’ll do something – then consider it done!
There is no need to constantly, or even occasionally, check to see if Rebecca has done a task. We are landlords, mostly absentee landlords, with peace of mind. Thanks Bec!!
Yours faithfully,
Jan Ryan - 3rd August 2010

Above and Beyond - Nicki Tate

I would like to thank Nicki Tate for the wonderful job she did in marketing and the sale of our property. Nicki was reliable, organised and responsive, keeping us informed throughout the process. The service and documentation provided to us was comprehensive and professional at all times. Nicki went above and beyond to assist us when we relocated from Mackay prior to settlement. I know this made her job difficult at times however Nicki continued to provide the same fabulous service. Nicki is a fantastic Agent and I would recommend her services to anyone interested in selling / purchasing property.

Kind regards
Robert and Maria Edmondstone

Recommend and Thank Sally

I would like to recommend and thank Sally for all her hard work in selling our home. She has a very positive, no nonsense approach that is refreshingly honest and down-to-earth. Our house sold within 2 weeks of listing and had some difficulties in marketing. Other agents had tried where Sally was the standout professional. Thanks again Sally.  Ron and Karen Whittaker - 7th September 2009

An Efficient, Helpful Property Manager

Having been involved in the rental property market for some 10yrs I have been associated with many Property Managers. 
We currently have a large number of rentals which keep us on our toes, and are currently with another firm.
They are, however about to be transferred back over to Rebecca at Elders to our relief. We have found Rebecca to be very efficient, helpful, and most of all contactable. At anytime she is fully aware of all aspects of maintenance, rental agreements and other issues.
If there are issues to be dealt with, they are in fact done so immediately and we are informed of that outcome.
We have total piece of mind knowing that Rebecca is in control of our investments.
I hope she remains in Property Management for a very long time as I would find it impossible to replace her.
Yours Stacy & Noel Elliott. 10th December 2009

All The Confidence In Rebecca As The Property Manager

To whom it may concern,
I Gary Mills of 82 Slater Avenue, Blacks Beach declare that the following is true and correct;
I first met Rebecca when I was looking for a rental property in June 2008. She put me in the property I am in today and has been my Property Manager ever since.
As a tenant I am aware of my obligations and do maintain this property as if it was my own, however I have all the confidence in the world in Rebecca as the Property Manager to make sure the upgrade of the property would be highly maintained.
I have found Rebecca to be very polite, understanding and helpful with my needs as a tenant and would recommend her as a Property Manager to any property owners and perspective tenants.  Yours Sincerely Gary Mills.  9th December 2009

Elders Does It Again For Our Family!

Dear Sally,
I am writing to say thank you to Janine from your Mackay Elders Real Estate Office. This is the fourth time we have used Elders Real Estate services in purchasing and selling our homes around Australia and the services Elders have provided our family just keep getting better.
Not only did Janine show us around a range of real estate in the Mackay region but she also took time out of her day to show us places that we would never have discovered on our own for many months. This really contributed in us deciding which area of Mackay we wanted to live.
Janine was extremely professional, friendly and really knew the market and the area. She also helped us at every turn in the purchase of our property in Blacks Beach as we were still located in Darwin. Not only that – when the settlement on our property in Darwin was delayed at no fault of ours Janine negotiated with the sellers in Mackay so that we could move our furniture into the house and take possession prior to settlement. I have never before experienced this type of assistance and support from a real estate company before.
Can you please pass on our sincerest thanks to Janine and Elders staff in Mackay and when buying our next property we would only deal with Elders and Janine in particular. In fact our whole extended family across Australia is now also using Elders in real estate dealings since hearing of our experiences.

Rick, Kay and James Harris
9 May 2010

Highly Recommend Lisa Beckmann & Elders

I would like to sincerely thank Lisa Beckmann and her team at Elders Real Estate Mackay for their hard work and professional service in selling my investment property, 40 Boulton Street, Mackay QLD 4740.
I’m happy to say after just two weeks of listing with Lisa, her strong marketing campaign saw my property receive multiple offers. I’m a firm believer that presentation sells however finding an agent who has a pro-active approach & will follow right through until settlement is equally as important.
I highly recommend Lisa and the team at Elders to anyone considering selling their property.
Yours sincerely,
Ian McKenzie

Thank you Janine Walsh of Elders for Taking the Stress Away

We would like to thank you for so many reasons for proving to be the right person to sell our property. Your professionalism, friendly nature, continued confidence and knowledge in what was happening in the market and most importantly your unwavering commitment to selling our property.

You always made yourself available, even late at night, and nothing ever seemed to be a bother. Our property due to the craziness of the market and our own hang ups took some time to sell but your enthusiasm continued right through to settlement.

We will certainly pass on your details when asked for recommendations.

Well done and thanks for taking some of the stress out of selling.

Pam & Mick Currell

A Big Thank-You to Janine Walsh from Elders

A Big Thank-You to Janine Walsh from Elders.

We would like to thank you for all your hard work in selling our property. There were times when we started to lose hope but you kept us going with your professionalism an positive attitude, you never gave up on us and kept in constant contact giving us updates with the market as things progressed.

Your hard work and determination allowed us to sell our house and we were very pleased with the outcome.

We will certainly recommend you to anyone wishing to sell their home and wanting someone who will give 100%.

Thank you Janine,


Derek & Jenny Hall.