We help our clients create wealth through property management. Contact your local Elders Real Estate property manager to understand your property's investment potential and how we can help you secure the best possible return.
Find your local agent
From 1 July 2026, new Australian laws require real estate agencies to complete identity verification and compliance checks when providing certain services. These measures are designed to protect buyers and sellers, and ensure property transactions remain transparent, secure and compliant. Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF) laws are designed to prevent criminals from using legitimate businesses and transactions to conceal illicit funds or support terrorism.
If you’re buying or selling a property, you will be asked to provide information to confirm your identity and understand who owns or controls the person or entity involved in the transaction.
These checks are a legal requirement for all real estate businesses across Australia and Elders must comply with AML/CTF obligations. Our process is designed to be clear, efficient and secure. Most checks will be completed quickly once verification documents are provided.
Most of the time the process is simple and quick. Elders may ask you to provide the following for customer due diligence purposes:
Depending on the ownership structure and the nature of the transaction, you may be asked for additional information on:
This information is collected so Elders can meet its legal obligations, verify your identity, assess risk, and help ensure the transaction is legitimate. It may also be used to maintain required compliance records and, where required by law, support reporting obligations to AUSTRAC.
We take privacy and data security seriously. Elders only collects what is required by law or you have authorised us to collect. Your data is stored securely and handled in accordance with Australian privacy laws and strict AML/CTF regulatory requirements. It is used only for identity verification and compliance checks.
If we are unable to complete the required checks we may not be able to proceed with certain services. This is a requirement of the law and applies to all real estate agencies. You may also be asked for similar information by your bank or conveyancer, this is now a standard part of the process across the industry.
For more information, please visit AUSTRAC website.
